Terms of Service
Terms of Service
1. Order and Purchase Terms
All products listed on thecigarkeeper.com are subject to availability. We reserve the right to limit quantities and cancel orders that appear to be fraudulent or in violation of these terms. Prices are subject to change without notice.
2. Shipping and Delivery
We ship orders Monday through Thursday to prevent weekend delays. Estimated delivery times are provided but not guaranteed. We are not responsible for delays caused by carriers.
3. Returns and Refunds
All products may be returned within 30 days for refund or exchange if unused and in original condition. Refunds are processed within 5-7 business days.
4. Product Support
We provide 30 days of email support for any questions or concerns related to our cigar accessories and storage solutions. Support covers product care, maintenance, and functionality.
5. User Responsibilities
All products sold by The Cigar Keeper are premium cigar accessories and storage solutions. Customers are responsible for using our products in accordance with all applicable local, state, and federal laws. It is the customer's responsibility to verify legal restrictions on cigar possession and use in their region before purchase.
6. Liability Limitation
The Cigar Keeper is not responsible for damage, loss, or deterioration of cigars or other items stored in our products. All products are sold "as is" with the understanding that proper use and maintenance are customer responsibilities.
7. Intellectual Property
All content on thecigarkeeper.com, including guides, photographs, and text, is protected by copyright. Unauthorized reproduction or distribution is prohibited.
8. Modifications to Terms
The Cigar Keeper reserves the right to modify these terms at any time. Continued use of the website constitutes acceptance of updated terms.